General

All services are operated by our company located at CEVİZLİ MAH. TUGAY YOLU CAD. NO: 69 C İÇ KAPI NO: 222 MALTEPE/ISTANBUL, Türkiye.

Our company may collect personal data for various purposes. Below we describe how this data is collected and how it is protected.

Collection and Use of Personal Data

Through membership or by filling in forms and surveys on our website, certain personal information (such as name and surname, company details, phone, address or e-mail) is collected as required by the nature of our business.

Our company may occasionally send campaign information, product updates and promotional offers to customers and members. Members can opt in or out at any time from their account settings or via the link in any message they receive.

Personal information transmitted electronically by our members will not be disclosed to third parties outside the purposes and scope defined in our User Agreement.

To identify system-related issues and resolve possible disputes quickly, our company records and uses members’ IP addresses. IP addresses may also be used to identify users in a general manner and to collect demographic information.

Requested information may be used for direct marketing by our company or its partners, to contact the user when necessary, and — without disclosing member identity — for statistical evaluations, database creation and market research.

Our company undertakes to keep confidential information strictly private, to treat this as a duty of secrecy, and to take all necessary measures to prevent unauthorised use or disclosure of any part of it.

Credit Card Security

The security of credit card holders is our first priority. Your credit card details are never stored in our systems.

Credit card information used during transactions is encrypted with the 128-bit SSL (Secure Sockets Layer) protocol and transmitted directly to the relevant bank for authorisation, independently of our websites. As no card information is viewed or recorded by us, third parties are prevented from accessing it under any circumstances.

The billing/delivery details of online credit card orders are checked against credit card fraud. When necessary, the cardholder or the relevant bank is contacted for verification.

Only you can access and change the information you provide as a member. Membership transactions are carried out within a 128-bit SSL security area.

Mail Order Credit Card Security

Identity and credit card information sent to us via the mail-order method is kept confidential. This information is retained for 60 days against possible bank chargeback objections and then destroyed.

If any amount other than the approved mail-order form total is charged to your card, you can object to the bank and prevent the payment.

Third-Party Websites and Applications

Our website may contain links to other sites. Our company bears no responsibility for the privacy practices or content of sites accessed via these links. The principles of this Privacy Policy apply only to the use of our website and do not cover third-party websites.

Exceptional Cases

In the limited cases below, our company may disclose user information to third parties outside the provisions of this Privacy Policy:

• To comply with obligations imposed by applicable legal rules such as laws, decrees and regulations issued by competent legal authorities;
• To fulfil and enforce the requirements of the Membership Agreement and other agreements concluded with users;
• Where information about users is requested for an investigation or inquiry duly conducted by a competent administrative or judicial authority;
• Where providing information is necessary to protect the rights or safety of users.

E-mail Security

Never write your credit card number or passwords in e-mails you send to our customer services. Information in e-mails may be visible to third parties. Our company cannot guarantee the security of information transmitted via your e-mails under any circumstances.

Browser Cookies

Our company may obtain information about visitors and their use of the website through cookies — small text files sent by a website to the user’s browser to be stored in memory.

Cookies help gather statistical information such as how many people visit the site, for what purpose, how many times and for how long, and help generate dynamic content tailored to users. Users can change their browser settings to reject cookies or receive a warning when cookies are sent.

Changes

Our company may amend the provisions of this Privacy Policy at any time by publishing them on the site or notifying users by e-mail. Amendments take effect on the date of publication.

Contact

For any questions or suggestions regarding our privacy policy, e-mail us at info@yoodigital.co or our contact page.

Address: CEVİZLİ MAH. TUGAY YOLU CAD. NO: 69 C İÇ KAPI NO: 222 MALTEPE/İSTANBUL
Phone: +90 216 740 0058